Contact Us

In the fast-paced world of online casinos, having a reliable and accessible customer support team is crucial. At online casino, we understand the importance of always being there for our players. That’s why we have put together a comprehensive range of contact options to ensure you can reach us whenever you need assistance. Whether you have a question, an issue, or just want to chat, our friendly support team is here to help.

Contact Information

When it comes to getting in touch with us, we make it as easy as possible for you. We have several contact methods available to suit your preference. Here are the ways you can reach us:


If you prefer written communication, you can send us an email at Our dedicated support team monitors this inbox closely and strives to respond to all inquiries as promptly as possible. So, whether it’s a general query, a technical issue, or feedback, feel free to drop us a line!

When you send us an email, rest assured that your message will be handled with the utmost care and professionalism. Our support team is well-trained and knowledgeable, equipped to provide you with the assistance you need. We understand that sometimes it’s easier to articulate your thoughts in writing, and we value your choice to reach out to us via email.

Once we receive your email, we will acknowledge its receipt and begin working on a solution or response. We strive to maintain a high level of customer satisfaction, and our email support is an integral part of achieving that goal. So don’t hesitate to reach out to us via email, and we’ll be more than happy to assist you!


For immediate assistance, you can give us a call at our toll-free number: 1-800-AL-EMARAH. Our phone lines are open 24/7, so no matter the time or day, you can always speak directly to one of our knowledgeable support agents. We understand that sometimes talking to a real person can provide peace of mind, and we are here to provide that for you.

When you call our support hotline, you can expect to be greeted by a friendly and professional representative who is dedicated to resolving your issue or answering your questions. Our support agents undergo extensive training to ensure they are well-equipped to handle a wide range of inquiries. Whether you need assistance with our products, have a billing question, or simply want to provide feedback, our phone support team is here to help.

We value your time and understand that waiting on hold can be frustrating. That’s why we have implemented a robust call management system that aims to minimize wait times and connect you with an agent as quickly as possible. So, don’t hesitate to pick up the phone and give us a call!

Live Chat

If you prefer real-time interaction, our live chat feature is perfect for you. Simply click on the “Chat Now” button located at the bottom right corner of our website, and you will be connected to one of our support representatives instantly. Our live chat feature is available around the clock, so you can get answers or assistance without any delays.

Our live chat support team is comprised of highly skilled individuals who are passionate about providing exceptional customer service. They are trained to handle a wide range of inquiries and are committed to resolving any issues you may encounter. Whether you have a question about our products, need technical support, or want to provide feedback, our live chat representatives are here to assist you.

When you initiate a live chat session, you can expect a prompt and personalized response. We understand the importance of real-time communication and strive to provide you with the information you need as quickly as possible. Our live chat feature also allows for easy file sharing, so if you need to provide additional details or screenshots, you can do so seamlessly.

Social Media

In addition to the traditional contact methods, we also maintain an active presence on various social media platforms. You can find us on Facebook, Twitter, and Instagram. We encourage you to follow our pages and send us direct messages if you have any questions or concerns. Our social media team is always ready to engage with our players and provide the help they need.

Our social media presence serves as an extension of our customer support efforts. We understand that many individuals prefer to connect through social media channels, and we want to meet our customers where they are most comfortable. By following our pages, you will not only gain access to important updates and announcements but also have the opportunity to engage with our community.

Our social media team is comprised of dedicated individuals who are passionate about delivering exceptional customer experiences. They are well-versed in our products and services and can provide you with the information you need. Whether you have a question, need assistance, or simply want to share your thoughts, our social media team is here to listen and respond.

We value the feedback and insights shared by our customers on social media. Your comments and messages help us improve our offerings and better understand your needs. So, don’t hesitate to reach out to us on Facebook, Twitter, or Instagram. We look forward to connecting with you!

Other Resources

Aside from direct contact methods, we also provide additional resources to ensure you have all the information you need. Here are a couple of resources you may find helpful:

Help Center

Our comprehensive help center is filled with articles, FAQs, and guides to assist you. Whether you want to understand the rules of a game, learn about our promotions, or explore our payment options, the help center has got you covered. Take some time to browse through the various sections and empower yourself with the knowledge to enhance your gaming experience.

Terms of Service

Our terms of service outline the rules and regulations that govern the use of our online casino. It is important to familiarize yourself with these terms to ensure a smooth and enjoyable gaming experience. You can find our terms of service on our website, and if you have any questions or concerns about any of the content, don’t hesitate to reach out to our support team.

Privacy Policy

Protecting your privacy is of utmost importance to us. Our privacy policy outlines how we collect, use, and safeguard your personal information. We are committed to maintaining the highest level of transparency and security when it comes to handling your data. You can find our privacy policy on our website, and if you have any questions or require clarification, our support team is here to assist you.


At online casino, we value your feedback and strive to provide the best possible support. We understand that a positive customer experience is the key to building long-lasting relationships with our players. Whether you prefer to reach out to us via email, phone, live chat, or social media, we are here to assist you every step of the way. Additionally, our help center, terms of service, and privacy policy are resources available to ensure you have all the information you need. So, feel free to get in touch with us or explore our additional resources. We can’t wait to hear from you!